How Do I Apply?
The fastest way to begin your application for assistance is to apply online. This website contains all the information you will need with step-by-step instructions and prompts to help you. If you do not have regular access to a computer or the internet, you may call our toll free number (1.855.435.7472) and speak with a call center representative to help get started. Call center hours are Monday through Friday 9:00 a.m. – 7:00 p.m.
Click the “Get Started” button. First, you will be required to complete a short survey which will indicate your eligibility. If you meet the basic program requirements, you will be able to continue on to the actual application.
Once you begin the actual application process, you will need to follow the prompts provided for each step of the process and fill in the required information to the best of your knowledge. You do not have to do this all at once; you may save your work and log on as many times as you need to complete the application information by going to the "finish your application" tab. Since you are completing information related to your financial situation, it will be necessary for you to have the appropriate documents readily available.
Once you have completed the application, click the “submit” button. Your application will then be assigned to a local processing agency. A trained processor will work with each homeowner that applies to the program to help guide you through the application process and gather required documents. Once you have completed your application online, click the “Submit Application” button. A processor will contact you by phone or email within seven business days.
SC HELP APPLICATION PROCESS (click on the diagram below to enlarge)